The 6 Layers of Building a Scalable Financial Planning Practice
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If you're a financial advisor ready to grow your firm without increasing your workload—or you’re tired of feeling like everything depends on you—it’s time to get serious about your systems.
After years of building my multi-six-figure practice and coaching advisors nationwide, I created a framework that takes the chaos out of scaling. I call it Systems to Scale—designed to help you build a business that runs smoothly, efficiently, and without your constant involvement.
Let’s break it down:
1. Define
This is the foundation of everything and often one of the most overlooked parts of scaling a business.
Before you can grow, hire, or streamline, you must clarify what you offer and who you’re offering it to.
- Profitable Ideal Client Avatar: When you know precisely who your services are designed for, you can tailor every system, every offer, and every conversation. No more trying to be everything to everyone.
- Brand Pillars: These are your firm's core promises. When you define them, it becomes easier to create content, coach your team, and differentiate your practice. You’ll also attract the right team members when they can understand your values, vision, and identity.
- Your "Why" Story: This emotionally connects clients to you and builds loyalty. It’s also what gets them talking about you to others. Do not sleep on this one… it has an impact and helps build trust faster.
Advisors who skip this layer tend to build inefficient businesses because they’re unclear on what drives results and referrals. This can feel like “fluff” work, but it never fails that when advisors go through our Systems to Scale Group Coaching & Mastermind, they report back that this foundational work was critical to their success!
2. Create
You can’t scale chaos. You can only scale a repeatable process.
- Design a Financial Planning Process: This is the engine of your business. A transparent process delivers consistency, boosts your confidence, and closes more prospects.
- Document Your SOPs: Standard Operating Procedures aren’t just for big firms. They keep everyone aligned, reduce rework, and make training new hires 10x easier.
- Design the Client Journey: Map out the client's experiences at every stage, from the first call to the first review meeting. This will create retention, referrals, and a reputation for excellence.
3. Attract
Get your outward-facing messaging in alignment with your systems.
Now that your internal process is dialed in, it’s time to ensure the outside world knows what makes you different.
- Package + Price Your Planning Process: When you present your service like a product, clients see the value, and you stop discounting yourself. We sell an intangible service, so it must be easy to understand and buy.
- Your "How" Story: This is how you clearly and compellingly explain your process, building trust in the first meeting.
- Brand-Driven Marketing: Align your content, messaging, and client touchpoints with your core values and client avatar.
This layer helps you fill your pipeline intentionally, with clients you want to serve.
4. Systematize
Turn your practice into a well-oiled machine.
This behind-the-scenes work makes everything smoother for your team and your clients.
- Time Management & Scaling: Use time management techniques and ideal calendar planning to work proactively instead of constantly reacting. First, you need to control your time and truly scale yourself. Then, help your team members scale themselves.
- Email + Meeting Templates: Stop rewriting the duplicate emails 100 times. Streamline communication to increase response rates and reduce back-and-forth.
- Checklists + Client Playbooks: From onboarding to investment reviews, documented systems create consistency, reduce stress, and help you confidently delegate.
When your business is systematized, you stop relying on memory, heroics, and proven processes.
5. Scale
Grow with intention.
At this point, your business has a structure. Now it’s time to scale up—without letting quality slip.
- 3-Year Strategic Growth Plan: This plan gives you a roadmap for your future and keeps your team aligned on priorities.
- Team, Process, and Knowledge Gaps: Identify the missing pieces so you’re not blindly hiring or building.
- Optimize + Expand Your Planning Process: What worked with 40 clients might not scale to 120. We refine your delivery model so it’s effective and scalable.
Advisors who hit a plateau often stall here because growth without systems leads to burnout.
6. Lead
Step fully into your CEO role.
This is where you shift from doing the work to leading the people who do the job.
- Modern Org Chart: Reimagine your team not just based on titles, but on strengths, service layers, and scalability.
- KPIs + Scorecards: Track what matters so you can coach, course-correct, and celebrate wins.
- Leadership Development: Learn to coach your team, make hard decisions, and grow as a confident leader.
- Replicable Service Model: When your client experience doesn’t depend on you, your business becomes transferable, sellable, and sustainable.
You didn’t start a business to give yourself another job. This layer is how you turn your business into an asset.
Final Thoughts
Building a business that scales—and supports your life—doesn’t happen by accident.
It takes intention, structure, and a commitment to doing things smarter, not harder.
Whether you’re just getting started or five years into growth mode, these six layers—Define, Create, Attract, Systematize, Scale, and Lead—will help you focus on what matters most at each stage.
And the best part? You don’t have to do it all at once.
Want support mapping this to your business? That’s precisely what we do inside the Systems to Scale Group Coaching Program. Let’s run your practice like the efficient, high-impact machine it was meant to be.

About the Author
Ever wish you knew an advisor who built a 7-figure practice while working just 3 days a week—and was willing to share exactly how? Meet Libby Greiwe, host of the Kitces' top-rated Efficient Advisor Podcast, and your go-to expert for turning financial practices into streamlined, profitable businesses. Libby specializes in breaking down complex business functions into simple, actionable steps that eliminate overwhelm and create efficiency. From expert interviews to done-for-you templates and plug-and-play processes, she’s on a mission to help advisors save time, increase profits, and run a business they love. After launching her own firm in 2004, Libby scaled it into a 100% referral-only, 7-figure practice while working just 25 hours a week—all while being fully present for her family. In 2019, she successfully sold her firm and “retired” from planning, shifting her focus to coaching advisors who want to achieve big results without grinding out endless hours. Now, she’s obsessed with helping advisors streamline their systems, increase efficiency, and build a wildly successful business—without sacrificing their personal life.
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